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Privacy Policy

Introduction

Axiom Body Lab respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Privacy Policy - the basics

Information We Collect

We collect the following personal information from you:

  • Name: To identify you and personalize our services

  • Phone Number: To contact you regarding appointments and service-related communications

  • Email Address: To send appointment confirmations, reminders, and respond to inquiries

We collect this information when you:

  • Fill out our contact form

  • Book an appointment

  • Subscribe to our communications

  • Contact us via email or phone

How We Use Your Information

We use your personal information solely for the following purposes:

  • Scheduling and confirming appointments

  • Communicating with you about our services

  • Responding to your inquiries and requests

  • Sending appointment reminders

  • Providing customer service

We do NOT:

  • Sell your information to third parties

  • Share your information with third parties for marketing purposes

  • Use your information for any purpose other than providing our services

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Your information is:

  • Stored securely on protected systems

  • Accessible only to authorized personnel

  • Kept confidential in accordance with professional standards

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and to comply with legal obligations. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Opt-out: Unsubscribe from our communications at any time

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. These are used solely for:

  • Website functionality

  • Understanding how visitors use our site

  • Improving user experience

You can control cookies through your browser settings.

Third-Party Services

We may use third-party services to help us operate our business, such as:

  • Email service providers (for appointment reminders)

  • Website hosting services

  • Analytics tools (e.g., Google Analytics)

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us

Terms & Conditions

Effective Date: January 24, 2026

Welcome to Axiom Body Lab.
By using our website or receiving our services, you agree to comply with and be bound by the following terms and conditions.
Services Provided

Axiom Body Lab provides skin therapy and body sculpting services. All services are:

  • Performed by a licensed and qualified professional

  • Focused on wellness, relaxation, and cosmetic improvement of skin texture and appearance

  • Non-medical and non-therapeutic in nature

Important: Our services are NOT a substitute for medical treatment, therapeutic massage, or deep tissue manipulation. If you have any medical conditions, pain, or therapeutic needs, please consult with your healthcare provider or a Licensed Massage Therapist.

Scheduling Appointments

  • Appointments are scheduled by phone or email after you contact us

  • We will confirm your appointment time via phone or email

  • Please arrive on time for your scheduled appointment

Cancellation and Rescheduling Policy

  • We require 24 hours advance notice for cancellations or rescheduling

  • Late cancellations (less than 24 hours) may be subject to a cancellation fee

  • No-shows may be charged the full service fee

  • Emergencies are understood – please contact us as soon as possible

Late Arrivals

  • If you arrive late, your session may be shortened to accommodate scheduled clients

  • You will be charged for the full appointment time booked

Payment

  • Payment is due at the time of service

  • We accept  cash, check, Venmo, Zelle, etc.

  • Service prices are subject to change without notice

  • All sales are final

Health and Safety
Your Responsibility to Disclose

Before receiving services, you must inform us of:

  • Any health conditions, injuries, or medical concerns

  • Pregnancy

  • Recent surgeries or medical procedures

  • Skin conditions or infections

  • Heart conditions, high blood pressure, or circulatory issues

  • Any medications or treatments that may affect services

  • Any allergies or sensitivities

Contraindications

We may be unable to provide services if you have certain health conditions. Please be honest about your health status to ensure your safety.

Right to Refuse Service

We reserve the right to refuse or stop service if:

  • You have undisclosed health conditions that make treatment unsafe

  • You provided false health information

  • You behave inappropriately or make us uncomfortable

  • Continuing treatment could cause harm

Important Disclaimers
Scope of Practice

Our services are strictly performed within the legally defined Scope of Practice for esthetics. Our treatments—including massage, body sculpting, and relaxation services—are focused solely on:

  • Skin health and appearance enhancement

  • Surface-level tissue manipulation

  • Cosmetic improvement of skin texture and appearance

We do NOT provide:

  • Therapeutic massage

  • Deep tissue manipulation

  • Medical treatments or diagnoses

Not Medical Advice

We do not diagnose, treat, cure, or prevent any medical condition. Our services are for wellness and cosmetic purposes only.

Assumption of Risk

By receiving our services, you acknowledge that:

  • You understand the nature of the services being provided

  • You are aware of potential risks and benefits

  • You assume full responsibility for any outcomes

  • You have disclosed all relevant health information

Limitation of Liability

To the fullest extent permitted by law, Axiom Body Lab shall not be liable for:

  • Any injuries, damages, or adverse reactions resulting from services

  • Any indirect, incidental, or consequential damages

  • Any claims arising from undisclosed health conditions

Confidentiality and Privacy

We respect your privacy and maintain strict confidentiality regarding:

  • Your personal contact information

  • Health information you share with us

  • Details of services received

Please see our Privacy Policy for complete information about how we handle your data.

Photography and Testimonials

  • We may request permission to take before/after photos or use your testimonial

  • Your consent is completely voluntary

  • You may withdraw consent at any time

  • We will never share photos or testimonials without your explicit written permission

Professional Environment

We maintain a professional, safe environment and expect:

  • Respectful, appropriate behavior from all clients

  • Proper hygiene and appropriate dress

  • No harassment or inappropriate conduct of any kind

Violations will result in immediate termination of services without refund, and you may be banned from future appointments.

Intellectual Property

All content on our website (text, images, logos, designs) is the property of Axiom Body Lab and is protected by copyright law. You may not use, reproduce, or distribute any content without written permission.

Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any modifications.

Governing Law

These Terms & Conditions are governed by the laws of New York. Any disputes will be resolved in the courts of Richmond, NY.

Acceptance of Terms

By contacting us or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Last Updated: January 24, 2026

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